Language I/O® Incident Translation, Desktop and BUI Extension
Sick of copying and pasting support tickets into translation systems? Annoyed with repeat mistranslations?
The Language I/O® incident translation plugin for Oracle CX Service allows your monolingual agents to respond to customers in any language as if they were native speakers. This plugin:
Language I/O® Chat Translation, Desktop and BUI Extension
Do your customer service agents receive chats in languages that they don't speak? Do they struggle with Google translations that fail to accurately represent your product- and company-specific terminology? Our proprietary core technology can unravel your word mazes and properly translate messy user chats.