OpenMethods (PopFlow & Harmony)
In today’s fast-paced service environments, customers have no tolerance for high-effort CX. Customers expect you to know who they are, what they want, and not make them repeat themselves.
Harmony by OpenMethods
Oracle with OpenMethods’ Harmony is the most powerful Omnichannel solution on the market, enabling companies to seamlessly integrate their existing telephony platforms with the Agent Desktop within Oracle B2C Service and Oracle Sales & B2B Service
Information in this section is provided by the partner and does not constitute endorsement by Oracle.