Tech Mahindra Limited

Plot No. 1, Phase - III, Rajiv Gandhi Infotech Park, Hinjawadi,
Pune, Maharashtra 411057

Solution Name

Billing as a Service

Solution Summary

An Oracle-based hosted (cloud) and managed “Accelerated Billing” as a platform offering for industry verticals that need a relationship based pricing model. A billing solution with sufficient flexibility to adapt your billing system to the way you do business, enabling you to better control costs and optimize cash flow. It is an industry proved solution with almost zero CapEx and no menace of managing a complex IT environment. Option of moving to a private or public cloud environment is also available.

Key Pain Points Addressed:
• Non centralized Isolated system managing different process
• Inability to optimize and manage service cycle impacting customer response
• Inability to analyze and suggest new offerings, complex configurations
• Frequent need to reach Customer care increasing the load on CC staff, Lack of information on time for CC Centers
 

Solution Profile

• Centralized system managing end-2-end process from bill data collection to Collection
• Completely automated Field Service and Crew Management
• Create, calculate, and process the pricing structures almost in no time
• 360 degree view of customer helps serve the customer more effectively

Distinguishing Features


• Proven solution following industry best practices
• Almost zero CapEx
• Hosted and managed environment (private or public cloud)
• Faster time to market –move to ‘Accelerated’ platform within weeks
• Multiple cost models based on number of meters/ accounts and business need –Standard, limited, advanced, exclusive

Solution Name

Billing as a Service

Solution Availability

Global

Industries

  • Utilities, Communications, Financial Services, Media and Entertainment

Oracle Products

  • Applications

Company Size Solution is Targeting

No data available.

Open Source Solutions

No data available.

About Tech Mahindra Limited