HelpSystems, LLC

6455 City W Pkwy,
Eden Prairie, MN   55344 United States
helpsystems.com

Solution Name

GoAnywhere MFT

Solution Summary

GoAnywhere MFT is a managed file transfer solution that automates and secures file transfers using a centralized enterprise-level approach. Incorporating MFT software will save you time and money, improve security, simplify server-to-server file transfers, and help your organization to meet compliance requirements.

Protecting sensitive data is of paramount importance in today's environment. GoAnywhere's secure MFT solution will provide a safe, audited method for automatically transferring information within and outside of your enterprise. Easily integrate with the external cloud and web apps that you use every day. File transfers and related business processes will be streamlined with GoAnywhere MFT without the need for programming or special skills.

For ultimate flexibility, you can deploy MFT solutions on-premises, in the cloud or within hybrid environments. Our secure managed file transfer solution runs easily on platforms like Linux, Windows, AIX, and more.

Solution Profile

GoAnywhere MFT is an enterprise-level solution which will secure, automate and manage all of your organization’s file transfer needs through a single interface. With extensive security controls and detailed audit trails, GoAnywhere MFT will help your organization comply with data privacy regulations and PCI DSS. This innovative solution automates Server-to-Server file transfers and simplifies Person-to-Person file sharing and collaboration.

GoAnywhere Managed File Transfer is a comprehensive solution that will manage your organization’s file transfer software, file sharing, secure FTP, and automation needs through a single interface.

GoAnywhere's MFT software has the flexibility to simplify, secure and audit:

  • Batch server-to-server file transfers
  • User-to-system ad-hoc file transfers
  • Person-to-Person file collaboration

Distinguishing Features


  • Centralize and secure file transfers with ease, streamline manual processes, and achieve compliance with data security standards.
  • Our secure file transfer software can translate and move X12, XML, and EDIFACT files quickly and securely between locations with GoAnywhere's centralized interface.
  • Replaces manual processes and legacy scripts with a better way to automate secure file transfers. Deploy workflows you design and schedule future transfers to get files where they need to go, fast.
  • Safeguard file transfers using modern encryption technology and authentication methods. GoAnywhere provides secure enterprise FTP features to protect your files from internal and external risks.
  • Easily connect to the external cloud and web applications you use every day. Use GoAnywhere’s out-of-the-box Cloud Connectors or create your own.
  • Supports secure file transfers in the cloud, either your cloud platform or our MFTaaS option. You'll rest easy knowing your data is secure no matter where it resides.
  • Easily share files with colleagues, trading partners, and third-party vendors via GoAnywhere's secure collaboration features. Users can access authorized files and folders through a web browser, send ad-hoc emails, gather information with custom forms, and more.

Solution Name

GoAnywhere MFT

Solution Availability

Global

Oracle Products

  • Other Linux
  • Other Unix
  • Windows

Company Size Solution is Targeting

1500

Open Source Solutions

No

Case Studies

  • MFT Helps Reduce Insurer's File Transfer Risk

    As a commercial and personal insurance company Fortegra is in the business of managing and controlling risk and the potential loss that can occur. Fortegra provides specialty insurance protection in North America, as well as in Europe, with more than 50 insurance and warranty solution products offered. They have been in business since the late 1970s and have grown to become the second-largest credit insurer in the United States.

    Credit insurers, like Fortegra, are constantly exchanging sensitive financial files with banks and other institutions, requiring strict compliance with industry regulations to protect files at rest and in motion. Prior to implementing MFT, the company was using a legacy system, requiring a high level of IT know-how, making file transfers more cumbersome than necessary. Plus, a variety of applications were needed to accomplish what managed file transfer can handle with one comprehensive system – security, automation, auditing and reporting and more.

    Jon Baker, Financial Systems Manager, Fortegra, helps manage a different type of risk – the risks involved with transferring files within the organization itself, with the help of GoAnywhere MFT. As an organization, they complete an average of 30,000 jobs or file transfers a week, so this is no small task.

    “We depend on GoAnywhere because with one managed file transfer product we get the automation, logging, and reporting, as well as file encryption that we need,” noted Baker. Pulling all the financial data from disparate systems and bringing them together within the company’s financial data realm is easier with managed file transfer. “Dealing with banks and communicating such data through GoAnywhere is easy, as I can schedule jobs, set workflows (where a transfer project can be set up with unlimited tasks, either through a template or customized), and create automation of the process. The software talks to our various systems and pulls everything in together,” added Baker.

    Compliance Needs Are Easily Met with GoAnywhere

    As an organization in a highly regulated industry, Fortegra needs to satisfy compliance stipulations such as security of private data, as required by Sarbanes-Oxley 404 and 409, as well as ensure such data remains safe both at rest and in transit, as mandated by the Dodd-Frank Act. With GoAnywhere, the required audit logs and reports are managed automatically, ensuring all file movement and actions are recorded appropriately.

    GoAnywhere’s encryption protocols, including SFTP, which Fortegra and its trading partners require, is critical as the industry cannot use the more basic FTP for file transfer security due to the many financial transactions and requirements of bank trading partners. The FTP protocol does not encrypt passwords and the transfer itself is not secure when using FTP.

    Baker appreciates that GoAnywhere is easy to work with. “Teaching people how to build projects and workflows is logical and requires only a very basic understanding of how logic works and what it can accomplish,” he noted. “You don’t need a lot of technical knowledge to be very successful with a project, just use the tools within GoAnywhere and the way the software was built. It’s easy without needing technical know-how. The templates are also a huge help and I use them often, rather than recreating the wheel,” Baker noted. GoAnywhere is designed with a user-friendly, dashboard-style interface so users can get started building projects in just a few hours.

    “Where else do you get the complete process, from SFTP, to encryption, to ETL-type processes built in to help address working with the data once it’s received?” added Baker. “When you add in GoAnywhere’s email feature, it is just a really good package. I’m a huge advocate of GoAnywhere, and this isn’t even my main role. It is just so convenient to be able to manipulate data this way throughout the organization. I don’t know what I would do without it,” added Baker.

    Baker appreciates that in the past, when a project was not initiated with GoAnywhere it would be offloaded to the operations department, adding more than a week to the project timeline due to PGP keys needing to be exchanged, among other security concerns. “From beginning to end we cut out a lot of time just using the project workflows with GoAnywhere and being able to do the entire process on our own,” he added.

    Managing file transfer risks helps Fortegra get on with the business of addressing customer needs for insurance products that protect health, life, home, auto and business.

  • Alliant Credit Union Enhances PCI DSS Compliance with GoAnywhere MFT Agents

    As a member-owned credit union headquartered in Illinois, Alliant Credit Union processes and tracks over 500 file transfers a week. These file transfers must consistently meet the needs of their members and remain 100% PCI DSS compliant.

    For years, Alliant Credit Union relied on a combination of solutions and manual file transfers to execute their daily business requirements. But when those requirements outgrew their current arsenal of tools, they saw the benefit in moving to a single solution that could automate their processes, enhance their PCI DSS compliance, and save their organization time and resources.

    Based on the suggestion of a previous employee, Alliant Credit Union implemented GoAnywhere MFT for its robust capabilities and advanced set of features. Not only has GoAnywhere saved Alliant Credit Union hours of manual work since implementation, it’s solved many in-house problems and improved their data security overall.

    Growing Business Needs Sparked Search for a New Solution

    Before GoAnywhere entered the picture, Alliant Credit Union used a mix of WS_FTP and MOVEit from Ipswitch and homemade manual scripts to process their file transfer needs. As their business requirements evolved and the desire for scalability arose, however, it became clear that an upgrade to their file transfer process was necessary to help cut down on the amount of time spent on in-house programming and admin work.

    Computer Operations Supervisor Jay Wehner knew it was time to move to a new product when Alliant Credit Union started development on a new data warehouse. "With our current setup, we saw we needed a more robust system," Wehner explained. "We wanted better automation of the files and a process to import them."

    Faced with increasing demands for PCI compliance, file transfer automation, and encryption, the team at Alliant Credit Union looked at GoAnywhere MFT as a possible replacement for their current setup. It had the features they wanted—database integration, clustered active-active failover, and secure email transfer—and the release of GoAnywhere MFT Agents only further expanded what they could accomplish.

    GoAnywhere’s Advanced Features Exceeded Expectations

    Once the decision was made, moving from their combination of file transfer solutions and manual scripts to GoAnywhere was painless. "No other product was evaluated. GoAnywhere is a true ‘one product does it all.’ It’s not just file movement and SFTP," Wehner said.

    The learning curve for GoAnywhere was also straightforward. "The basic use of file transfer was very easy to learn and use," he added. "As time goes by, you learn how to utilize more and more features of the product."

    After Wehner’s team implemented GoAnywhere across the organization, they used it to create secure encrypted connections between their servers. This enabled them to promote the safety of their data and lock down common ports and protocols—which, for a company dealing with personal banking information, was absolutely critical. They also took advantage of GoAnywhere Secure Mail, an ad-hoc email module that can integrate with Microsoft Outlook.

    Encryption and automation were part of Alliant Credit Union’s expectations for GoAnywhere. But as they continued to explore the product beyond its basic capabilities, they found exciting features they’ve since integrated into their day-to-day tasks.

    One such surprise was GoDrive, an Enterprise File Sync & Sharing (EFSS) module for GoAnywhere. Prior to GoDrive, Alliant Credit Union used a cloud-based file sharing solution, but "the control and file size is not available with [the file sharing solution]," said Wehner, "so we started using GoDrive as a replacement. [Those] that are using it … are loving it."

    Alliant Credit Union was also able to integrate GoAnywhere with their enterprise scheduler, a cross-platform, cross-application IT solution, to perform all their business procedures seamlessly.

    Enhanced PCI DSS Compliance with GoAnywhere Agents

    One main draw Alliant Credit Union had to GoAnywhere was the ability to enhance their PCI DSS compliance using GoAnywhere MFT Agents. These Agents support automated file transfers and workflows on systems throughout the enterprise, and they’re managed by a central deployment of GoAnywhere, which can be used to configure and schedule agent file transfers from a browser-based interface.

    How did Wehner and his team use MFT Agents? "We needed a way to securely store and transmit PCI data. By utilizing GoAnywhere Agents, we were able to use a secure channel to transmit this data. We now no longer use standard protocols like SMB ... for file transfers, which protects our data from unwanted network scanning."

    Other initiatives run by Wehner, like a workflow that archives and purges files across multiple projects after a set amount of days, help keep Alliant Credit Union organized and compliant with PCI DSS retention policies.

    Saving Time and Money with GoAnywhere’s File Transfer Capabilities

    As an institution that deals with loan requests, automatic payments, and more, Alliant Credit Union processes a large amount of transfers a week. GoAnywhere cuts the transfer process down to around 15 minutes. Further work from Wehner has shortened the approval process and testing phases Alliant goes through for new file transfers. "I create master templates for projects to streamline this process," Wehner explained, "and this has reduced the time needed for testing."

    GoAnywhere also contributes to the company’s bottom line. "I can’t even begin to say how much time and money GoAnywhere has saved us each month. Automating your transfers, databases, and CSV files is an enormous cost saver."

    When asked if he’d suggest GoAnywhere MFT to others, Wehner didn’t hesitate. "Buy it! The abilities are endless for file manipulation, transfer[s], database[s], encryption, and more!"

Testimonials

  • “We use the SFTP interface for financial messages from customers. We are currently on target for 40 million+ transfers per year.”

    Mark Allen, File Movement Engineer | Bottomline Technologies

  • "The fact that you can customize [GoAnywhere] to your needs, as opposed to an out of the box solution with little to no flexibility. The product is extremely flexible and allows you to create workflows that are specific to your business use case. There is also the security aspect of the application. The product has built in auditing tools to complement our vulnerability management and PEN testing tools to ensure compliance."

    James P | IS Director | CISO

  • "With GoAnywhere, the system can now run the complete automated file transfer process in just three hours instead of six days! We can also run a single ad-hoc customized price sheet at any time, and it only takes a minute."

    Rusty Foust | Project Manager | Dayton Parts

  • "Templates and the graphical user interface [in GoAnywhere] offer the ability to quickly customize FTP jobs that need it. For every project it's helpful."

    Ron B. | Senior Systems Administrator | Northwestern University

About HelpSystems, LLC

Our commitment to you is simple. You’re looking for a better way to automate, secure, and inform. Through reliable software, expert services, and outstanding support, we give you a better way, solving your business problems and making your life easier.

At HelpSystems we develop powerful, easy-to-use software for cyber security, IT operations management and monitoring, business intelligence, and document management. Our software simplifies everyday operations to help you save time and cut costs. Our experts guide you to hit your goals. And whenever you have a question, our calls are answered the old-fashioned way: by a live member of our experienced support team.

We know you because we help customers just like you every day. Whether you’re a security analyst, IT operator, business analyst, or CIO, you want to improve your team’s security, productivity, and reduce errors across your operations.

Every day more than 10,000 customers around the world in virtually every industry trust HelpSystems to provide a better way. We help growing enterprises, Fortune 500 companies, managed service providers (MSPs), and small-to-medium-sized businesses (SMBs). We foster long-term relationships with our customers. These customers rely on us to continually deliver products and services driven by continual improvement, excellence, and innovation.

Jpin us for one of our many training and product webinars https://www.helpsystems.com/about/events 

View Partner Profile